Terms of service

Last Updated: August 2026

Welcome to hainin.

These Terms of Service (“Terms”) govern your use of the hainin website and services. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, please do not use our website or services.

1. Website Use and Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You have reached the legal age of majority in your place of residence and are authorized to use this website.

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not use our website or services for any illegal, unauthorized, or harmful activities.

2. Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, we do not guarantee that all information is always complete, current, or error-free.

Please note:

Product colors may vary slightly depending on your device screen settings.
Measurements may have minor variations due to manual measurement and fabric characteristics.
Product availability may change without notice.

We reserve the right to correct errors, update product information, or modify product details at any time.

3. Orders and Purchase Terms

When you place an order through our website, you agree to provide accurate and complete information, including:

Name
Email address
Shipping address
Payment information
Other required checkout details

After placing an order, you will receive an order confirmation email.

An order confirmation does not guarantee acceptance of your order.

hainin reserves the right to:

Refuse or cancel orders
Limit quantities purchased
Correct pricing errors
Cancel transactions suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a refund will be issued according to our payment and refund procedures.

4. Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, and product availability may change at any time without prior notice.

Payment must be completed before orders can be processed.

We use third-party payment providers to securely process transactions.

hainin does not store your complete payment card information.

5. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Please note:

Processing time is generally 1-3 business days after payment confirmation.
Estimated delivery time is 5-10 business days after shipment.
Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

Customers are responsible for providing accurate shipping information during checkout.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers may request eligible returns within:

30 days from the date of delivery

Returned items must meet the conditions specified in our Return & Refund Policy.

Please note:

hainin does not offer direct exchanges.
Customers who need a different size, color, or item must complete the return process and place a new order separately.

For complete details, please review our Return & Refund Policy.

7. Intellectual Property Rights

All content on this website, including but not limited to:

Text
Product descriptions
Images
Graphics
Logos
Website design
Layout
Other materials

is owned by or licensed to hainin and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use any website content without our prior written permission.

8. User Information and Privacy

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be collected, processed, and used as described in our Privacy Policy.

9. Third-Party Services

We may use third-party services to support our operations, including:

Payment processing
Shipping services
Website hosting
Analytics
Marketing services
Customer support tools

These third-party providers may have their own terms and privacy policies.

hainin is not responsible for the content, policies, or practices of third-party services.

10. Website Accuracy and Availability

We do not guarantee that:

The website will always be available without interruption.
Website information will always be completely accurate.
The website will be free from errors or technical issues.

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without prior notice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, hainin shall not be responsible for indirect, incidental, special, or consequential damages resulting from: